Claims Analyst

We are currently seeking a Claims Analyst to analyze and process Medicare Supplement claims. This is a full-time, non-exempt position located in Salt Lake City, UT.


Essential Duties & Responsibilities

Possesses developing industry and operational skills. Applies standard processes in performing routine work.

Spends time and the time of others on what’s important; priorities primarily determined by manager. 

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Makes good use of resources to find and provide factual answers.

Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. 

Listens and checks before acting; follows established process. 

Easy to approach and talk to. 

Can handle stress; is considered mature. 

Is dedicated to meeting the expectations and requirements of internal and external customers. 

Makes good decisions with limited guidance. 

Not fearful of acting with minimal guidance; deals with problems when they arise. 

Can effectively cope with change. 

Steadfastly pushes self and begins to push others. 

Sets objectives and goals with guidance. 

Uses time effectively and efficiently; values time. 

Meets team accuracy and timeliness standards as defined by manager. 

Process Medicare Supplement claims only; $1,500 total benefit limit; 100% of files audited.

Other duties and responsibilities as assigned by the Claims Manager.

Experience, Education & Skills

Experience, Education & Skills:

Up to 3 years of successful professional experience

High school diploma or equivalent.

Ability to read and interpret documents such as medical and drug manuals and procedure manuals. Ability to write routine correspondence.

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

Teamwork: Contributes to building a positive team spirit.

Specific experience in Medicare Supplement insurance, customer service or claims adjudication is preferred.

Strong data entry skills alpha and numeric.

Must be detail oriented.



Sentinel Security Life Insurance Company's Home Office in Salt Lake City, Utah is full of energetic, fun, engaged and dedicated employees. Come and be a part of our growing team and enjoy an on-site gym, free massages once a month, monthly staff meeting luncheons, energizing work environment, wellness programs, quarterly bonus opportunities, competitive salary, generous benefit package, 401(K) matching program, tuition reimbursement and friendly co-workers. If you are looking for a chance to work hard, have fun, and make a significant contribution to our dynamic company, submit your resume today! We are an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. A background check is required. 

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