How long will it take to get my money?

How long will it take to get my money?

Our standard processing time is 7-10 business days from receipt of the completed form.


  • If I take out money will I have any penalties or fees?

    If you do not have any liquidity riders you will be charged surrender charges and market value adjustment.

  • How do I take my RMD (Required Minimum Distribution)?

    Depending on your contract and the liquidity riders you have, you may be able to set up systematic withdrawals to happen periodically or one time distributions.

    The form can be found on the resources tab or be mailed to you by calling us to request it.

  • How do I change my beneficiary?

    The form can be found on the resources tab or be mailed to you by calling us to request it.

  • Will taxes be withheld from my distribution?

    If you do not mark any tax withholding information we will follow the guidelines on the form and withhold 10% federal taxes and state taxes where applicable.

  • How do my beneficiaries submit a claim?

    They will need to call us to notify us of your passing and fill out the claim forms from the resources tab or we can mail them claim forms.

    1. If there is no death benefit rider surrender charges may apply.

  • What happens at the end of my 5, 7, or 10 year contract?

    1. You will receive a letter and form to fill out for any withdrawals or changes you wish to make to your contract. These are mailed 45 days before the anniversary date.
    2. Some or all of your funds can be withdrawn with no penalty at the end of the contract period.

  • When are statements sent?

    Annual statements are mailed to you the day after the anniversary date.

  • How is interest calculated?

    Interest is compounded daily credited yearly.

  • How can I get a quote or an illustration?

    You will need to speak with an agent. You can contact your current agent or call us to be assigned an agent.

  • What is your current interest rate?

    The most current rate can be found on our main web page on the banner add or under the products tab.

  • What tax forms do you send out?

    1099-I and 1099-R tax forms are sent out by January 31st and will include important tax information about any withdrawals you have taken in the previous tax year.

    5498 tax forms are informational only and are sent out by May 31st each year only on tax qualified IRA’s.

Retirement planning can be difficult and confusing, often making you feel left in the dark to find the right path. Seeing this need, Sentinel has worked to light the way to greater financial security for individuals and families since 1948.

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