What payment methods are accepted for premium payments?

Frequently Asked Questions

Here you’ll find the answers to our most frequently asked questions.

General FAQ's

Accumulation Protector Plus^SMAnnuity

Guaranteed Income Annuity

Final Expense

Personal Choice MYGA

Summit Bonus Fixed Index Annuity

Hospital Advantage

SENTINEL SECURITY LIFE INSURANCE COMPANY IS A MEMBER OF THE A-CAP FAMILY

Frequently Asked Questions

General FAQ's

How can I see my account information?

Where do I get policy forms?

How do I update my personal information?

When are premium notices sent?

Accumulation Protector PlusSMAnnuity

What makes the Accumulation Protector PlusSM (APP) Annuity unique?

What is the Momentum Index?

What is Diversified Macro 5 Index?

How does the Accumulation Protector PlusSM (APP) Annuity protect my principal?

How can my principal grow through the Accumulation Protector PlusSM (APP) Annuity?

Are penalty-free withdrawals available?

What are the benefits of the Rate Enhancement Rider?

When is the earliest I can start receiving annuity payments?

What death benefit would be paid to my beneficiary?

What Settlement Options are available with the Accumulation Protector PlusSM Annuity

What if I need money due to severe illness?

When can I reallocate my account value?

What are my options after the 10-year surrender period ends?

How does the bonus become fully vested?

How do I know if the Accumulation Protector PlusSM Annuity is the right product for my needs?

Guaranteed Income Annuity

Can I add additional money to the GIA Annuity

What is the Interest Rate on the GIA Annuity?

What is the SOFR?

Can I make withdrawals without penalty?

What happens if I need to withdraw more than the penalty free amount?

What happens to my annuity at the end of my surrender period?

Would I be able to take money without penalty during the surrender period if I have significant changes to my health?

What riders are available with the GIA Annuity?

What are the issue ages for the GIA?

Do I receive a Premium Bonus with the GIA Annuity?

When would a death claim be paid to my beneficiary(ies)?

What is paid to my beneficiaries and what options do they have at the time of death?

How old do I have to be to elect to start the guaranteed income payments?

Am I able to get more than my guaranteed income payments in a time of need?

What happens if my account value goes below the minimum premium of $2500, but I am receiving guaranteed income payouts?

Final Expense

What will happen if my premium payment is late?

How do I change the owner on my policy?

Can I take a loan against my policy?

How do I make payments on my policy loan?

What happens if I can’t make my premium payments?

What is final expense insurance?

What will my Beneficiaries need to do when I pass away?

Personal Choice MYGA

If I take out money will I have any penalties or fees?

How do I take my RMD (Required Minimum Distribution)?

How do I change my beneficiary?

Will taxes be withheld from my distribution?

How do my beneficiaries submit a claim?

What happens at the end of my 3, 5, 7, or 10 year contract?

When are statements sent?

How is interest calculated?

How can I get a quote or an illustration?

What is your current interest rate?

What tax forms do you send out?

Summit Bonus Fixed Index Annuity

What accounts should I allocate into?

Do I have any penalty free funds available for withdrawal?

How is my bonus vested?

What is the death benefit?

How does the income rider work?

What is the amount of income I can get?

When are statements sent?

What is the roll up rate?

What tax forms do you send out?

Hospital Advantage

Why did I get a bill from my doctor?

How do I submit claims?

What payment methods are accepted for premium payments?

Accumulation Protector Plus^SMAnnuity